Handling crises such as kidnap-for-ransom, hostage-taking, political detention or extortion requires the utmost sensitivity. With almost three decades of experience, we are the world’s leading provider of incident response services, and our advice has led to the successful resolution of more than 1,000 cases. We will send a consultant anywhere in the world within 24 hours of being notified.

Our consultants never intervene. They act exclusively as advisors, analysing the situation and guiding clients in handling communications with all those involved and explaining the likely sequence of events. Our consultants will also provide post-incident support to victims who often want to talk about their experiences with people who understand the situations that they have been through.

Control Risks is retained exclusively by Hiscox at Lloyds of London to provide priority crisis response to clients insured under kidnap-for-ransom and extortion policies: www.hiscox.com

Complementary services include: 

• IKOS – Our International Kidnap Online Service provides clients with up-to-date information on kidnap risks on a global basis.
• Security management
• Crisis management
• Incident management workshops
• Emergency and evacuation coordination service - Provides an assured pro-active response to a range of emergency situations which include non-medical evacuations. Specifically directed at providing 'on-the-ground' consultancy support as early as possible, the service is a key element within a travel security programme.